Increased LLM visibility
+47%
Be the brand AI recommends to shoppers.
Track how ChatGPT, Gemini, and Perplexity answer the buying questions your shoppers ask, then win the recommendation.
40+ agencies run AEO on CrowdReply
G24.9
G4.9
Trusted by 5,000+ brands
Solutions
Made for how shoppers buy now
Core features
Everything shoppers ask AI, tracked in one place.
When a shopper asks AI what to buy, CrowdReply shows you the answer, the sources behind it, and how to win it.
Demand
Track the questions shoppers actually ask.
Author the buying questions that matter, let AI suggest prompts for your category, import your top queries from Search Console, or upload a CSV. Every prompt is auto classified as Commercial, Branded, Competitor, or Other, so you see exactly where purchase decisions get made. Prompts like best in a category, brand alternatives, and product reviews are the ones that move revenue, and they all live in one tracked library.
- Commercial intent prompts
- AI, Search Console, and CSV import
- Auto classified by intent
Coverage
Every model your shoppers ask.
Every tracked prompt runs daily across ChatGPT, Gemini, Perplexity, Google AI Mode, Google AI Overviews, Grok, and Microsoft Copilot. When a shopper asks any of them for a recommendation, you know whether your brand made the list. Responses are captured every day, so you catch the moment an answer starts naming a competitor instead of you.
- Seven AI models tracked
- Daily response refresh
- Every answer captured
Citations
See where AI gets its recommendations.
Citation tracking shows the exact pages, marketplaces, and communities AI models cite when they answer buying questions in your category. That is your roadmap for where to earn a mention. Review sites, marketplaces, and Reddit threads show up constantly in shopping answers, and citations make those sources impossible to miss.
- Cited sources per prompt
- Marketplace and community citations
- Competitor citation gaps
Competitors
Know who AI recommends instead of you.
Track your competitors side by side on share of voice, visibility, and head to head prompt wins. See exactly which rivals AI favors and on which questions, up to five brands compared at once. A leaderboard and positioning view make it clear where you lead and where you are losing the sale.
- Share of voice vs competitors
- Head to head prompt wins
- Competitor leaderboard
Sentiment
Know how AI talks about your brand.
It is not just whether AI mentions you, it is how. Sentiment is scored on every response, so you can tell when a model frames your brand as premium, budget, risky, or the safe choice. Catch a negative narrative early, before it quietly costs you sales with every shopper who asks.
- Sentiment on every response
- Positive and negative trends
- Narrative shifts over time
Execution
The action layer that turns insight into sales.
Analytics tools stop at the problem. CrowdReply closes the gap with the Engagement Engine, which engages using persona based accounts and surfaces the highest impact opportunities in every account. Reddit is one of the most cited sources in shopping answers, and CrowdReply helps you show up in the conversations that shape what AI recommends.
- Persona based engagement
- Opportunities ranked by impact
- Reddit conversations AI cites
Testimonials
The brands already winning AI search.
G4.9
Trusted by 5,000+ brands
Citations coverage
“I’ve never seen such huge ROAS anywhere else. I was able to take my e-com stores to rank in almost all of our core topics in our niche, which has led to over $1M extra revenue since January.”
Marcus AeCom
“The tool really made our work so much easier, we’re able to give our clients not only good results, but with less effort from our side. We’re been with CrowdReply since they started, primarily for Reddit marketing, but now we’re also able to offer AI visibility to our clients”
Michal HRed-engage
“Our app launched 4 months ago and ranking on LLM’s have driven more traffic than paid ads for us. We’ve tried to get our brand into all the relevant Reddit citations that we see LLM’s citing from”
Adrina WApp
“We’ve had an incredible ROI using CrowdReply at our app, Optimal Bet. In fact, it’s our best marketing channel!!”
PatrickOptimal Bet
Share of voice
0%
2X
Increased sales
FAQs
Frequently asked questions
What ecommerce and DTC teams ask before they start.
What is CrowdReply for ecommerce brands?
CrowdReply is an AI search visibility platform that shows how AI models answer the buying questions your shoppers ask. It tracks whether ChatGPT, Gemini, Perplexity, and other models recommend your brand, which competitors they name instead, and the sources they cite, then gives you the tools to earn more of those recommendations. It brings analytics, social listening, and the Engagement Engine into one platform.
What is generative engine optimization and why does it matter for ecommerce?
Generative Engine Optimization, or GEO, is the practice of getting your brand recommended inside AI answers. More shoppers now ask ChatGPT and Perplexity what to buy instead of scrolling search results, so if AI recommends a competitor, you lose the sale before the shopper ever reaches your site. GEO is how ecommerce brands stay visible as buying moves into AI.
How do shoppers use AI to find products?
Shoppers ask AI open questions like the best option in a category, alternatives to a brand they know, or whether a product is worth buying. The AI answers with a short list of recommended brands and the sources it trusts. CrowdReply tracks those exact questions so you can see where your brand shows up and where it does not.
Which AI models do you track?
CrowdReply tracks brand visibility across ChatGPT, Gemini, Perplexity, Google AI Mode, Google AI Overviews, Grok, and Microsoft Copilot, with tracked prompts refreshed daily. You can see how each model answers the buying questions in your category and how that changes over time.
Can CrowdReply track individual products or ChatGPT Shopping results?
CrowdReply tracks visibility at the brand level across the buying questions shoppers ask, not individual SKUs or shopping carousels. In practice that is where the recommendation happens, because AI usually answers a buying question by naming brands and citing sources rather than listing product pages. You track the commercial prompts that decide which brand gets recommended.
How does CrowdReply help me get recommended?
First it shows you the gap: the prompts where competitors win and the sources AI cites in your category. Then the Engagement Engine closes it, engaging through persona based accounts and surfacing the highest impact opportunities, including the Reddit conversations AI frequently cites in shopping answers. You move from watching the recommendation to influencing it.
How much does CrowdReply cost?
Plans scale with the number of brands, tracked prompts, and models you need, so you can start lean and grow as AI search drives more of your revenue. Book a demo and we will map the right plan to your catalog and category.
How do I measure results?
You track share of voice, visibility scores, citations, and sentiment over time, benchmarked against the competitors you care about. As your brand starts showing up in more AI answers for high intent buying questions, the trend line shows the shift, and you can tie it back to the prompts that drive purchases.
Your Brand Deserves to Bethe Answer
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