Overview Dashboard
LLM visibility, share of voice, and citations in one timeline.
ChatGPT Visibility Tracker for AI search.
Track brand mentions in ChatGPT answers, the sources behind them, and your share of voice over time.
G4.9
Trusted by 5,000+ brands
How it works
How ChatGPT visibility tracking works.
- 01
Tracked from day one.
Add prompts manually, accept AI suggestions tuned to your category, or import top GSC queries in one click.
- 02
Daily ChatGPT scans.
Every prompt runs daily across ChatGPT's trained knowledge and ChatGPT Search, capturing mentions, prominence, and citations.
- 03
Close the visibility gap.
The Engagement Engine acts on the citation sources ChatGPT pulls from, closing the visibility gap.
Core features
Brand Mention Detection
Every tracked prompt runs daily through ChatGPT and is scanned for your brand. CrowdReply captures every mention with the surrounding sentence, citation link, and the position it occupied inside the answer.
Detection works across exact brand name, product names, common misspellings, and parent or subsidiary mentions, so visibility tracking does not break when ChatGPT phrases your brand differently than you do.
Share of Voice
The percentage of ChatGPT answers across your tracked prompts that mention your brand versus competitors. Calculated daily, trended over time, and broken down per prompt category so weak segments are obvious.
Share of voice is also reported per ChatGPT model version (GPT-4o, GPT-5, and newer), which catches the cases where a model upgrade quietly drops your brand from the answer set.
Mention Frequency and Trends
Historical visibility for every tracked prompt, charted day over day. See exactly when your brand stopped being mentioned for a prompt, when a competitor entered, and when a new citation source pulled you back in.
Configurable alerts fire when mention frequency drops materially, so a visibility loss surfaces the same week it happens rather than at the next quarterly review.
Brand Prominence Scoring
Not every mention carries equal weight. CrowdReply scores each mention by where it appears inside the ChatGPT answer (recommended pick, comparison list, passing reference) and combines that with sentiment to produce a single visibility score per prompt.
Prominence scoring is what separates real visibility from technical visibility, where you appear in the answer but no buyer would notice.
Trained Knowledge vs ChatGPT Search Visibility
ChatGPT answers from its trained knowledge by default, and only triggers ChatGPT Search when the model decides a live web lookup is needed. The two surfaces produce different visibility for your brand. Every prompt is tracked across both, with separate visibility scores for each.
Knowing whether your brand is missing from the trained model, the live web answer, or both is the first step in deciding where to act.
Engagement Engine
The Engagement Engine is the action layer competitors do not have. Persona based accounts engage inside the citation sources ChatGPT pulls from (Reddit, Quora, YouTube, forums), with actionable recommendations tied to every prompt where your visibility is weak.
Monitoring shows the gap. The Engagement Engine closes it, turning ChatGPT visibility into a problem CrowdReply solves instead of a metric customers stare at.
Platform
Beyond ChatGPT Visibility Tracker. The complete GEO platform.
Other tools surface the gap. CrowdReply closes it with the Engagement Engine.
Citation Tracking
The exact domains AI models cite for your space.
Backlinks Marketplace
Vetted editorial backlinks, curated for your prompts.
Competitor Analysis
Track visibility, share of voice, and citations side by side.
Sentiment Analysis
Not just whether AI mentions you, but how it talks about you.
Model coverage
Every model your customers ask. In one place.
Track ChatGPT, Claude, Gemini, Perplexity, Grok, Google AI Mode, and Google AI Overviews. Updated daily.
Testimonials
Trusted by the teams winning AI search.
G4.9
Trusted by 5,000+ brands
Increased LLM visibility
+47%
Citations coverage
“I’ve never seen such huge ROAS anywhere else. I was able to take my e-com stores to rank in almost all of our core topics in our niche, which has led to over $1M extra revenue since January.”
Marcus AeCom
“The tool really made our work so much easier, we’re able to give our clients not only good results, but with less effort from our side. We’re been with CrowdReply since they started, primarily for Reddit marketing, but now we’re also able to offer AI visibility to our clients”
Michal HRed-engage
“Our app launched 4 months ago and ranking on LLM’s have driven more traffic than paid ads for us. We’ve tried to get our brand into all the relevant Reddit citations that we see LLM’s citing from”
Adrina WApp
“We’ve had an incredible ROI using CrowdReply at our app, Optimal Bet. In fact, it’s our best marketing channel!!”
PatrickOptimal Bet
Share of voice
0%
2X
Increased sales
FAQ's
Frequently asked questions
What is a ChatGPT visibility tracker?
A ChatGPT visibility tracker is a tool that monitors how often your brand appears in ChatGPT answers across the prompts your buyers ask. It tracks mention frequency, prominence inside the answer, share of voice against competitors, and the citation sources ChatGPT used to generate each response. CrowdReply runs this check daily across both ChatGPT's trained knowledge and ChatGPT Search.
How does CrowdReply measure brand visibility in ChatGPT?
Every prompt in your tracked library is run daily through ChatGPT. CrowdReply scans each response for your brand using exact match, product names, common misspellings, and parent or subsidiary names, then scores the mention by prominence and sentiment. Visibility is reported as a percentage of tracked prompts where your brand appears, trended over time, and broken down per ChatGPT model version.
How do I track brand mentions in ChatGPT?
Add the prompts you care about to your tracked library, either manually, via AI suggestions tuned to your category, or by importing your top GSC queries. CrowdReply scans ChatGPT daily and flags every answer where your brand is mentioned, with the surrounding sentence, citation link, position inside the answer, and sentiment. Historical data is retained from day one so visibility trending is available immediately.
What influences whether ChatGPT mentions a brand?
ChatGPT generates answers from a combination of its trained knowledge and ChatGPT Search (live web retrieval). Brand mentions come from how prominently a brand appears across editorial coverage, authoritative content on your own domain, UGC platforms like Reddit and Quora, and review aggregators. The model weighs authority, recency, topical relevance, and consensus across sources when deciding which brands to surface for a given prompt.
How is visibility different from rank in ChatGPT?
Visibility measures whether your brand appears in a ChatGPT answer and how prominently. Rank measures the position your brand occupies inside the answer relative to others (first mention, recommended pick, comparison list). Visibility tells you whether you are in the conversation. Rank tells you where you sit once you are in it. CrowdReply tracks both inside the same dashboard.
How do I improve brand visibility in ChatGPT?
You need to be present in the sources ChatGPT pulls from for your category. That means a mix of editorial coverage, authoritative content on your own site, and presence inside the UGC platforms ChatGPT cites most heavily (Reddit, Quora, YouTube, Stack Exchange, niche forums). CrowdReply identifies the exact citation sources for every prompt where your visibility is weak, and the Engagement Engine acts on them.
How do I track visibility across ChatGPT, Claude, and other LLMs?
Every tracked prompt runs daily across ChatGPT, Claude, Gemini, Perplexity, Grok, Google AI Mode, and Google AI Overviews. Visibility is reported per LLM and rolled up into a single cross-model score, so you can see whether your brand is weak in one specific model or invisible across the entire AI search surface. Each LLM cites different sources, so the action layer differs per model.
What tools help with ChatGPT visibility?
Most AI search tools (Profound, Peec AI, Searchable, SE Ranking, PromptRush) track ChatGPT visibility as a reporting metric. CrowdReply tracks the same surface and acts on it. The Engagement Engine engages inside the citation sources ChatGPT pulls from, so visibility is something you fix rather than something you observe.
Your Brand Deserves to Bethe Answer
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